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Jazztech can train using your existing materials or develop new ones to order. We can work as an extension to your internal training team or as a stand-alone agency. Technical training can be anywhere on the spectrum, from the elementary to the highly complex – e.g. from system overviews to full component level maintenance and troubleshooting courses. Our delegates have been internal or external to the companies we supply, and from every department - senior managers, system engineers, maintenance crews, end-users and operators. We have trained in many different countries, often using interpreters. Rigorous pre-course research enables us to adapt courses to take account of differing local conditions, systems of measurement, custom and culture.
Training Needs Analysis
If you design courses yourself, you will understand the importance of matching training to need. Yet this vital part of the training cycle is often overlooked due to time constraints or lack of available internal resources. Jazztech can visit customers on your behalf, assess the levels of need, and provide a comprehensive report detailing all customer requirements and expectations. With clear shared goals from the outset, experience shows that customers are more likely to be satisfied with training outcomes, and time spent reworking courses later is reduced to a minimum.
Skills Audits
Release valuable project time by appointing Jazztech to carry out skills audit interviews on your behalf. Individuals vary widely in education and experience. Once existing levels of expertise are determined, you will be able to see more clearly which training courses and methods will best help staff and customers to use your products effectively. This service is a useful accompaniment to the Training Needs Analysis.
Train the Trainer
For companies with in-house trainers we provide train-the-trainer services to bring them up to speed on your latest products. This drastically reduces the time they need for study and preparation, and enables rapid deployment of new skills within your organisation.
Training Development
Jazztech designs high quality training materials to meet the exacting requirements of your customers. The service offered is wide-ranging, from customisation of your existing materials right through to initial research and development for your latest product release. We work closely with your quality, publishing and training teams in the development of materials if conformance or continuity is required. Equally, if desired, we can take designs in whole new directions. We have developed many instructions and participant guides, and make presentation materials in all kinds of media.
Training Delivery
We have previously developed and delivered the following kinds of training: -
i) Low or non-technical executive summaries and overviews
ii) High level technical system overviews
iii) Operator/user training
iv) System design training
v) Installation and configuration training
vi) Maintenance and troubleshooting training to system, module and component level
Technologies
Jazztech is an innovator in the field of technical training, specialising in:
TETRA and GSM communication systems
GPS and Radio Navigation
Wireless radio communications
Wired and wireless networking
Airborne and land mobile electronics
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