Making the most of company resources Training redesign If you have existing training materials that are outdated, or not working properly, we’d be happy to help turn them around. We have overhauled hundreds of courses and sets of materials to improve the quality of the instruction, and add interactivity or feedback tools. If budgets are tight, make the most of your existing training by having it refashioned to meet new purposes. Our refresher service is any, or all, of the following: • Transforming feature-based training into function and scenario-based training • Reviewing and updating content • Improving appearance and usability • Refurbishing templates, or adding interactivity • Personalising generic training to your brand requirements • Customising the same training materials for different markets • Preparing instructor guides to maintain consistency of course delivery • Reducing slide numbers by increasing practical content • Designing quizzes, and other tests, to improve training retention.   New training materials If you are looking for new training materials, we offer a comprehensive design and development service. We begin with a site visit to gather information, following which we produce a detailed design document, and make draft materials for review. We design many different kinds of training for our customers, and can provide complete sets or individual modules. What you can expect: • Development of a detailed design document, to ensure all requirements have been understood • Training materials which are specially-designed to help your customers better understand your technical products, and use them more effectively • Draft materials to review, and try out • A close working relationship, especially during the development stage, to make sure we accommodate unavoidable changes • Training customised precisely to your market segment, or target audience • New media versions, if required: CD, DVD, flash drive etc. Technical manuals We write procedures and manuals - from simple user guides to full and detailed installation and maintenance manuals. Why our manuals are different: • We have been technicians ourselves, and experienced first-hand the problems created by poor documentation. We know what is really required • We maintain a close working relationship with your design and development team, to be sure we are meeting expectations • We test and review all the technical procedures, to ensure accuracy. We understand the equipment we are writing about, and the operational issues • We attend regular review meetings, and make essential adjustments to the materials in preparation. If your project changes during the course of writing, so do our materials. This helps avoid the problem of instructions relating to a prototype or early version, rather than a finished product • We are used to working quickly, and writing to tight deadlines. © Jazztech Solutions Ltd 1998-2011 All Rights Reserved Registered in England: 3626557 VAT No. 716 6271 34 TETRA Land Mobile Technical Sales Training Needs Projects e-learning Contact About Training +44 (0)1522 789960