Making the most of company resources
If you have existing training materials that are outdated, or not working properly, we’d be
happy to help turn them around. We have overhauled hundreds of courses and sets of
materials to improve the quality of the instruction, and add interactivity or feedback tools.
If budgets are tight, make the most of your existing training by having it refashioned to
meet new purposes.
Our refresher service is any, or all, of the following:
Transforming feature-based training into function and scenario-based training
Reviewing and updating content
Improving appearance and usability
Refurbishing templates, or adding interactivity
Personalising generic training to your brand requirements
Customising the same training materials for different markets
Preparing instructor guides to maintain consistency of course delivery
Reducing slide numbers by increasing practical content
Designing quizzes, and other tests, to improve training retention.
New training materials
If you are looking for new training materials, we offer a comprehensive design and
development service. We begin with a site visit to gather information, following which we
produce a detailed design document, and make draft materials for review. We design
many different kinds of training for our customers, and can provide complete sets or
What you can expect:
Development of a detailed design document, to ensure all requirements have been
Training materials which are specially-designed to help your customers better
understand your technical products, and use them more effectively
Draft materials to review, and try out
A close working relationship, especially during the development stage, to make sure
we accommodate unavoidable changes
Training customised precisely to your market segment, or target audience
New media versions, if required: CD, DVD, flash drive etc.
We write procedures and manuals - from simple user guides to full and detailed
installation and maintenance manuals.
Why our manuals are different:
We have been technicians ourselves, and experienced first-hand the problems
created by poor documentation. We know what is really required
We maintain a close working relationship with your design and development team,
to be sure we are meeting expectations
We test and review all the technical procedures, to ensure accuracy. We understand
the equipment we are writing about, and the operational issues
We attend regular review meetings, and make essential adjustments to the
materials in preparation. If your project changes during the course of writing, so do
our materials. This helps avoid the problem of instructions relating to a prototype or
early version, rather than a finished product
We are used to working quickly, and writing to tight deadlines.
© Jazztech Solutions Ltd 1998-2011 All Rights Reserved
Registered in England: 3626557
VAT No. 716 6271 34
+44 (0)1522 789960